Services - Managed DBA and Cloud service provider - Managed DBA and Cloud Services for Oracle, SQL Server, MySQL, PostgreSQL, MariaDB, Amazon RDS and more

Evaluation & Acquisition

Expert advice on options & licensing methods

Monitoring & Maintenance

Robust 24/7 monitoring & support

Installation & Upgrades

Customized installation & enhanced performance

MINIMIZE RISK. MAXIMIZE VALUE.

We are a Valued Reseller for Oracle Software

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Evaluation and Acquisition

Let's face it — buying Oracle software is a serious investment. And choosing the right components, licensing method, and term can be confusing. We use these products every day so we can guide you to the solution that's right for you. We provide expert advice, competitive pricing, and product support throughout the life of your Oracle software purchase.

Reduce Costs. Increase Availability.

Expert Advice

We help you choose the Oracle products and options that are right for your needs.

Low Cost

As an Oracle Valued Reseller and Partner, we can provide significant discounts on license costs.

Get There Faster

Less time researching licensing strategies and troubleshooting issues.

Reliable

Continuous monitoring and maintenace with ongoing support.

Receive around the clock service for the most value
through our SUPPORTZone plans

Choose a plan that works best for your business or
let us develop a customized, affordable plan to meet your specific needs

Get a Quote

SUPPORTZone
Complete

Perfect for mission critical systems
Monthly incident support hours*
A dedicated, savvy administrator
24/7 monitoring & support
Preventative maintenance
Guaranteed fast 24/7 response
Monthly planning meeting
Comprehensive documentation
Disaster recovery planning
Technology advisor
Backup & recovery planning
Patch management
Simple, fair and affordable monthly fee

*Let's get it right...

We complete an initial no-cost support assessment to estimate the number of incident support hours required to support your environment.

Why pay for more than you need?

SUPPORTZone
Ad Hoc

Great for supplemental support
Pre-purchased incident support hours
Team of friendly, responsive admins
Ideal for specialized projects
Regular health checks
Guaranteed business hours response
Simple, fair and affordable fee

Monitoring and Maintenance

Our powerful monitoring and reporting platform provides a unified solution to monitor all database infrastructure.
24/7 Monitoring as a Service is included in the SUPPORTZone Complete plan or available as a stand-alone service.

Customized Metrics

Cloud
Availability, throughput, latency, transactions, integration with Amazon CloudWatch, Azure & more.

Virtual Machines
CPU, load, memory utilization, load distribution, swap, process utilization, disk space, log files, event logs.

Databases
Custom views, queries & logs, query performance, lock contention, error logs, backups, corruption detection, jobs, replication synchronization & more.

Applications & Services
Custom metrics, active directory, LDAP, log files, service & process availability, web server performance, status & more.

Security & Compliance
Audit & security logs, privileged access, incident reporting, new host detection, backup verification.

Secure Architecture

Compliant
Full encryption with least privileged access. Meets many compliance frameworks requirements (PCI, HIPAA, SOX, GDPR).

Internal Monitoring
Software is installed on a physical or virtual machine located on-premises or in the cloud behind your firewall. Agents encrypt data sent to the management console.

External Monitoring
Performed remotely using encrypted agents. Monitor websites, web servers and internet-facing devices.

See your world more clearly with powerful and unified monitoring

Robust, scalable & secure

Unlimited number of agents

Nominal monthly fee as a stand-alone service

No additional cost for SUPPORTZone Complete customers

Get A Quote

Visibility
Provides a central view of your entire IT operations network (on-premises and Cloud) and business processes.

Customizable
Our monitoring capabilities are endless. We can customize many of the agents to meet your specific monitoring requirements.

Performance
High-efficiency worker processes allow for nearly limitless scalability and monitoring effectiveness.

Proactive Planning & Awareness
Automated, integrated trending and capacity planning graphs allow for preparing for infrastructure upgrades.

Escalation Notification
Alerts can be customized and sent via email or mobile text messages, providing outage details so issues can be addressed immediately. Alerts can be configured to escalate based upon fully customized time options.

Installation and Upgrades

We focus on managing your database infrastructure --
installation, migration, maintenance, redeployments, optimization and support.

High
Availability

Database clusters, standby database, data guard, log shipping, Amazon EC2, Azure, private cloud & more.

Upgrades

Major and minor database software upgrades.

Database
Migration

On-premises, cloud, hybrid or migration from other platforms, including private & public Cloud hosting.

Replication

Master/Slave, multi-source, snapshots, DBVisit.

Architecture & Engineering

Design and deployment of the latest database & storage technologies.

Disaster
Recovery

Cloud or hybrid, Amazon EC2, Oracle Cloud, Microsoft Azure and more.

Service delivery that jump starts your database projects

Detailed project planning & scheduling

Flexible pricing options

Post-implementation analysis

Get Started

Multi-Platform Support

We support many of the leading database technologies --
from preventative maintenance and 24/7 monitoring to specialized projects and more.

Oracle
Real Application Clusters, Streams, Replication, Standby Database, Oracle Cloud, Partitioning, Point-in-Time Recovery, ASM, Tablespace Management, Instance & Schema Management, Blocking Locks, Storage Management, Flash Recovery, RMAN, PL/SQL, Change Management, Data Management, Performance Tuning, Backup & Recovery.

SQL Server
Log Shipping, Replication, Always-On, In-Memory, Mirroring, Clustering, Transparent Data Encryption, TempDB, Availability Groups, Storage Management, Lock Contention, Data Management, Performance Tuning, Task Automation, Change Management, Object Management, Backup & Recovery, Data Protection, Capacity Planning, Data Masking, Azure Backups and Disaster Recovery.

MySQL
InnoDB Cluster, Replication, Cluster CGE, Oracle MySQL Cloud, Partitioning, Point-in-Time Recovery, Lock Waits, Optimistic Backups, Thread Pool Scaling, Data Management, Performance Tuning, Object Management, Task Automation, Storage Management, Capacity Planning.

MariaDB
Galera Clusters, MaxScale, ColumnStore, Replication, Partitioning, Backup & Recovery, Performance Tuning, Storage Management, Lock Waits, Data Management Capacity Planning, Task Automation, Object Management.

Amazon EC2, RDS & RedShift
CloudWatch Integrated Monitoring, High Availability, Disaster Recovery, Task Automation, Storage Management, Lock Contention, Change Management, Performance Optimization, Object Management, Backup & Recovery, Data Management.

Amazon Aurora
Compute-Scaling, Performance Optimization, Replicas, High Availability, Snapshots, Task Automation, Lock Contention, Capacity Planning, Data Management, Change Management, Storage & Object Management.

Azure SQL
Performance Optimization, High Availability, Azure Integrated Monitoring, Task Automation, Lock Waits, Backup & Recovery, Data Management, Change Management, Capacity Planning, Object & Storage Management, Site Recovery.

PostgreSQL
Time-Delayed Standby, Replication Slots, Materialized Views, Data Management, Task Automation, Blocking Locks, Storage Management, Backup & Recovery, Capacity Planning, Change Management, Performance Optimization, Object Management.

From Enterprise to Mid-Market to Start-Ups

Big enough to serve you. Small enough to want to.

You'll love the difference in us.

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(800) 399-6147