Remote DBA Services

Database
Administration

Performance
Optimization

Data
Protection

24/7
Monitoring

Cloud
Administration

High
Availability

MINIMIZE RISK. MAXIMIZE VALUE.

Intelligent Database Care

We provide smarter database administration, monitoring, and optimization services for Oracle, SQL Server, PostgreSQL, MySQL and more.

Explore Our Services

Certified Administrators

Friendly, Savvy U.S.-Based Team

2,000+ Happy Customers

Intelligent DBA Services for Modern Data Platforms

From day-to-day management to complex performance challenges, our services are designed to predict, prevent, and optimize -- not just react.

See How It Works

Predictive Performance Optimization & Care

Stop problems before they start.

We combine AI-driven insights with expert DBA oversight to proactively maintain and optimize your databases.

Predict and prevent performance issues
Proactive patching and maintenance
Intelligent health checks and optimization
Capacity planning based on real usage trends

Intelligent Monitoring & Predictive Alerting

Always on. Always learning.

Our AI-enhanced monitoring goes beyond basic alerts -- using real-time analysis and anomaly detection to catch issues before they impact performance. Combined with 24/7 oversight from expert DBAs, you get faster response, fewer false alarms, and complete peace of mind.

Real-time anomaly detection
Smarter alerts with less noise
Immediate DBA response, 24/7
Continuous performance visibility

Hybrid
& Cloud

Seamless database performance -- wherever your data lives.

We manage and optimize hybrid and cloud database infrastructures using AI-enhanced monitoring and expert DBA oversight. Whether you're running in Azure, AWS, OCI or a mixed environment, we ensure consistent performance, security, and availability across all platforms.

AI-assisted performance and cost optimization
Cloud migration and modernization support
High availability and disaster recovery configuration
Continuous tuning for hybrid workloads

Fewer disruptions.
Better performance.
Zero surprises.

Managed by U.S.-based certified administrators each with more than 15+ years of experience

Meet Us

Reduce Costs. Increase Availability.

Bang for the Buck

Significant value for a fraction of the cost with a full-range of services provided by senior-level administrators.

Peace of Mind

Proactive monitoring & maintenance, data protection, performance optimization and incident response resolves issues before they ever reach critical status.

Intelligent Monitoring

Robust, in-depth monitoring of databases is included, along with the ability to monitor all areas of IT infrastructure -- from network to virtual machines to customized alerts for custom applications.

Greater Productivity

Less time fighting fires, troubleshooting, researching technologies and fielding end-user complaints.

Secure & Compliant

We are based in Pittsburgh, PA and only employ U.S. Citizens. Our staff & infrastructure satisfy many compliance frameworks (PCI, HIPAA, SOX, GDPR).

Experience

We've been protecting thousands of databases for companies across the U.S. for over 25-years. Each team member has over 15+ years of experience. They know every aspect of managing a critical database environment.

Receive around the clock service for the most value
through our SUPPORTZone plans

Choose a plan that works best for your business or
let us develop a customized, affordable plan to meet your specific needs

Request an Assessment

SUPPORTZone
Complete

Perfect for mission critical systems
Monthly incident support hours*
A dedicated, savvy administrator
24/7 monitoring & support
Preventative maintenance
Guaranteed fast 24/7 response
Monthly planning meeting
Comprehensive documentation
Disaster recovery planning
Technology advisor
Backup & recovery planning
Patch management
Simple, fair and affordable monthly fee

*Let's get it right...

We complete an initial no-cost support assessment to estimate the number of incident support hours required to support your environment.

Why pay for more than you need?

SUPPORTZone
Ad Hoc

Great for supplemental support
Pre-purchased incident support hours
Team of friendly, responsive admins
Ideal for specialized projects
Regular health checks
Guaranteed business hours response
Simple, fair and affordable fee

Intelligent Monitoring & Predictive Alerting

Our monitoring services use pattern recognition and anomaly detection to surface meaningful insights --
reducing alert fatigue while improving response time and system reliability.

Customized Metrics

Network
Ping, SNMP, printers, sessions, protocols & ports, bandwidth utilization.

Cloud
Availability, throughput, latency, transactions, integration with Amazon CloudWatch, Azure & more.

Applications & Services
Custom metrics, active directory, LDAP, log files, service & process availability, web server performance, status & more.

Security & Compliance
Audit & security logs, privileged access, incident reporting, new host detection, backup verification.

Physical & Virtual Machines
CPU, load, memory utilization, load distribution, swap, process utilization, disk space, log files, event logs.

Databases
Custom views, queries & logs, query performance, lock contention, error logs, backups, corruption detection, jobs, replication synchronization & more.

Secure Architecture

Compliant
Full encryption with least privileged access. Meets all public sector security compliance requirements (PCI, HIPAA, SOX, GDPR).

Internal Monitoring
Software is installed on a physical or virtual machine located on-premises or in the cloud behind your firewall. Agents encrypt data sent to the management console.

External Monitoring
Performed remotely using encrypted agents. Monitor websites, web servers and internet-facing devices.

See what matters.
Ignore the noise.
Act faster.

Robust, scalable & secure

Unlimited number of agents

Nominal monthly fee as a stand-alone service

No additional cost for SUPPORTZone Complete customers

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Visibility
Provides a central view of your entire IT operations network and business processes.

Customizable
Our monitoring capabilities are endless. We can customize many of the agents to meet your specific monitoring requirements.

Performance
High-efficiency worker processes allow for nearly limitless scalability and monitoring effectiveness.

Proactive Planning & Awareness
Automated, integrated trending and capacity planning graphs allow for preparing for infrastructure upgrades.

Escalation Notification
Alerts can be customized and sent via email or mobile text messages, providing outage details so issues can be addressed immediately. Alerts can be configured to escalate based upon fully customized time options.

Insight-Driven Database Consulting

Solve complex challenges with smarter insights and proven expertise.

High
Availability

Database clusters, standby database, data guard, log shipping, Amazon EC2, Azure, private cloud & more.

Upgrades

Major and minor database software upgrades.

Database
Migration

On-premises, cloud, hybrid or migration from other platforms, including private & public Cloud hosting.

Replication

Master/Slave, multi-source, snapshots, DBVisit.

Architecture & Engineering

Design and deployment of the latest database & storage technologies.

Disaster
Recovery

Cloud or hybrid, Amazon EC2, Oracle Cloud, Microsoft Azure and more.

Service delivery that jump starts your database projects

Detailed project planning & scheduling

Flexible pricing options

Post-implementation analysis

Get Started

Multi-Platform Expertise

One partner. All your database technologies.

Oracle
Real Application Clusters, Streams, Replication, Standby Database, Oracle Cloud, Partitioning, Point-in-Time Recovery, ASM, Tablespace Management, Instance & Schema Management, Blocking Locks, Storage Management, Flash Recovery, RMAN, PL/SQL, Change Management, Data Management, Performance Tuning, Backup & Recovery.

SQL Server
Log Shipping, Replication, Always-On, In-Memory, Mirroring, Clustering, Transparent Data Encryption, TempDB, Availability Groups, Storage Management, Lock Contention, Data Management, Performance Tuning, Task Automation, Change Management, Object Management, Backup & Recovery, Data Protection, Capacity Planning, Data Masking, Azure Backups and Disaster Recovery.

MySQL
InnoDB Cluster, Replication, Cluster CGE, Oracle MySQL Cloud, Partitioning, Point-in-Time Recovery, Lock Waits, Optimistic Backups, Thread Pool Scaling, Data Management, Performance Tuning, Object Management, Task Automation, Storage Management, Capacity Planning.

MariaDB
Galera Clusters, MaxScale, ColumnStore, Replication, Partitioning, Backup & Recovery, Performance Tuning, Storage Management, Lock Waits, Data Management Capacity Planning, Task Automation, Object Management.

Amazon RDS & EC2
CloudWatch Integrated Monitoring, High Availability, Disaster Recovery, Task Automation, Storage Management, Lock Contention, Change Management, Performance Optimization, Object Management, Backup & Recovery, Data Management.

Amazon Aurora
Compute-Scaling, Performance Optimization, Replicas, High Availability, Snapshots, Task Automation, Lock Contention, Capacity Planning, Data Management, Change Management, Storage & Object Management.

Azure SQL
Performance Optimization, High Availability, Azure Integrated Monitoring, Task Automation, Lock Waits, Backup & Recovery, Data Management, Change Management, Capacity Planning, Object & Storage Management, Site Recovery.

PostgreSQL
Time-Delayed Standby, Replication Slots, Materialized Views, Data Management, Task Automation, Blocking Locks, Storage Management, Backup & Recovery, Capacity Planning, Change Management, Performance Optimization, Object Management.