All Senior-Level Admins

They're savvy, friendly, helpful and cloud certified.  They each have more than 15-years of experience in the leading database technologies. We go to insane lengths to only hire and retain the best.

Happy Customers

We have serious service level standards, and it shows -- many of our customers have been with us for 15+ years & wouldn't trust anyone else. 

Maximum Value

We do not have multiple layers of management or corporate bureaucracy.  Our unique model and approach allows us to deliver exceptional service at highly competitive rates.

Security & Protection

We satisfy PCI, HIPAA, SOX and GDPR compliance requirements.  Knowing that your database is protected & secure will bring you peace of mind -- 24/7/365.

Your Database is Our Business.

Intelligent
​Automation

Automate routine tasks and jobs that improve efficiency and consistency.

Performance
​Optimization

Instance efficiency, resource utilization, load distribution, wait statistics, SQL optimization.

Change
​Management

Task requests, detailed planning, scheduling, testing and rollback procedures.

Capacity
​Planning

Statistics gathering, trend analysis & detailed status reporting.

Data
​Protection

Management of backups, block-level replication and standby database for disaster recovery to private or public Cloud hosting.

Object
​Management

Creating, modifying and removing of objects, and other object-level tasks

Backup &
​Recovery

Configuration of backups, regularly scheduled recovery testing and verification.

High
​Availability

Maintenance of database clusters, log shipping, standby database & replication.

Software
​Management

Application of minor and major release upgrades and patches to the database software. 

Hybrid, ​Cloud &
​On-Premises

Management of database and storage technologies to extend existing data center to private or public Cloud hosting.

Intelligent Monitoring & Alerting

Our powerful monitoring and reporting platform provides intelligent insight to your environment.
This service is included as part of our SUPPORTZone Complete plan.

Get a Quote

Minimize Risk.  Maximize Value.
​

Bang for the Buck

Significant value for a fraction of the cost with a full-range of services provided by senior-level administrators.

Peace of Mind

Proactive monitoring & maintenance, data protection, performance optimization and incident response resolves issues before they ever reach critical status.

Unified Monitoring

Robust, in-depth monitoring of databases is included, along with the ability to monitor all areas of IT infrastructure -- from network to virtual machines to customized alerts for custom applications and more.

Greater Productivity

Less time fighting fires, troubleshooting, researching technologies and fielding end-user complaints.

Secure & Compliant

We are based in Pittsburgh, PA and only employ U.S. Citizens. Our staff & infrastructure satisfy all public sector security compliance requirements (PCI, HIPAA, SOX, GDPR). ​

Experience

We've been protecting thousands of databases for companies across the U.S. for 20-years.  Every team member is Senior-Level with over 15-years of experience.  They know every aspect of managing critical systems. 

We Have a Plan for You

Receive around the clock service for the most value through our SUPPORTZone plans.
​
​Choose a plan that works best for your business or
let us develop a customized, affordable plan to meet your specific needs.

Get a Quote

SUPPORTZone
​Complete

  Perfect for mission critical systems
  ​​Monthly incident support hours*
  A dedicated, savvy administrator
  24/7 intelligent monitoring & support
  Preventative maintenance
  Guaranteed fast 24/7 response
  Monthly planning meeting
  Comprehensive documentation
  Disaster recovery planning
  Technology advisor
  Backup & recovery planning
  Patch management
  Simple, fair and affordable monthly fee

SUPPORTZone
Ad Hoc

  Great for supplemental support
  Pre-purchased incident support hours
  Team of friendly and responsive senior-level admins
  Ideal for specialized projects
  Regular health checks
  Guaranteed business hours response
  ​Simple, fair and affordable fee
 
 
 
 
 
 

* Let's get it right. 

We complete an initial no-cost support assessment to determine the number of incident support hours necessary to support your environment.

Why pay for more than you need?

THERE'S A BIT OF DIFFERENCE WITH US.

We don't swim with
​the other fish in the sea

Find Out Why

 

Multi-Platform Expertise

One partner. All your database technologies.

Meet Our Team

Oracle
Real Application Clusters, Streams, Replication, Standby Database, Oracle Cloud, Partitioning, Point-in-Time Recovery, ASM, Tablespace Management, Instance & Schema Management, Blocking Locks, Storage Management, Flash Recovery, RMAN, PL/SQL, Change Management, Data Management, Performance Tuning, Backup & Recovery.

SQL Server
Log Shipping, Replication, Always-On, In-Memory, Mirroring, Clustering, Transparent Data Encryption, TempDB, Storage Management, Availability Groups, Lock Contention, Data Management, Performance Tuning, Task Automation, Change Management, Object Management, Backup & Recovery, Data Protection, Capacity Planning, Data Masking, Azure Backups and Disaster Recovery.

MySQL
InnoDB Cluster, Replication, Cluster CGE, Oracle MySQL Cloud, Partitioning, Point-in-Time Recovery, Storage Management, Lock Waits, Optimistic Backups, Thread Pool Scaling, Data Management, Performance Tuning, Object Management, Task Automation, Capacity Planning.

MariaDB
Galera Clusters, MaxScale, ColumnStore, Replication, Partitioning, Backup & Recovery, Performance Tuning, Storage Management, Lock Waits, Data Management Capacity Planning, Task Automation, Object Management.

Amazon RDS & EC2
CloudWatch Integrated Monitoring, High Availability, Disaster Recovery, Task Automation, Storage Management, Lock Contention, Change Management, Performance Optimization, Object Management, Backup & Recovery, Data Management.

Amazon Aurora
Compute-Scaling, Performance Optimization, Replicas, High Availability, Snapshots, Task Automation, Lock Contention, Capacity Planning, Data Management, Change Management, Storage & Object Management.

Azure SQL
Performance Optimization, High Availability, Azure Integrated Monitoring, Task Automation, Lock Waits, Backup & Recovery, Data Management, Change Management, Capacity Planning, Object & Storage Management, Site Recovery.

PostgreSQL
Time-Delayed Standby, Replication Slots, Materialized Views, Data Management, Task Automation, Storage Management, Blocking Locks, Backup & Recovery, Capacity Planning, Change Management, Performance Optimization, Object Management.

From Large to Mid-Market to Start-Ups

Big enough to serve you.  Small enough to want to.

 

Meet Some of Our Experts

We go to serious lengths to hire and retain top professionals who are genuinely helpful, elite communicators and extremely savvy!

James
"Data Boy with a killer drive."
15-years at DBA Zone

Jeff
"King of Geeks. Ruler of the DBA world."
20-years at DBA Zone

Scott
"Country Man with big Cloud dreams."
20-years at DBA Zone

 

Discover the Difference.

SIMPLY.  BETTER.

Hello from Pittsburgh
(800) 399-6147